Postwatch is now part of Consumer Focus
On 1st October 2008 the Welsh, Scottish and National Consumer Councils merged with Postwatch and energywatch to form Consumer Focus, the new champion for consumers' interests in England, Scotland, Wales and, for post, Northern Ireland.
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BIS Post Office Network Transformation Committee inquiry
Following his evidence on Post Office Network Transformation, given today to the Business, Innovation and Skills Committee inquiry, Mike O’Connor, Chief Executive of Consumer Focus, said: ‘Starting this summer, we will see the largest shake-up of our Post Office network including the rollout of 2,000 new Post Office Locals. We conducted extensive consumer research on [...]
Looking to make a complaint?
Consumers with energy or postal complaints should contact the relevant company in the first instance. Consumer Direct can provide advice and information on how to progress your complaint if you are dissatisfied with the company's response. Consumer Direct can be contacted on 08454 04 05 06.